Shipping policy
Shipping Policy
Effective Date: August 1, 2026
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery times:
- Within India: 3–7 business days
- Remote locations: 5–10 business days
Actual delivery may vary due to:
- Courier delays
- Weather conditions
- Festivals and public holidays
- High order volumes
Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Promotional free shipping offers may apply from time to time.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS.
Delivery Address
Please ensure your shipping address and contact details are accurate before placing your order.
VIMENS is not responsible for delays or failed deliveries due to incorrect address information provided by the customer.
International Shipping
International shipping availability, charges, customs duties, and taxes will be displayed during checkout where applicable.
Any customs duties or import taxes imposed by the destination country are the responsibility of the customer unless stated otherwise.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery period, please contact our customer support team, and we will assist you in resolving the issue.